This guide is also, however, for people who regularly send or receive faxes for work. A poll by IDC PDF found that faxing is alive and well in industries such as government, finance, health care, and manufacturing. An online fax service can be more cost-effective than a dedicated landline and physical fax machine, too.
So when we were deciding which fax services to test, we prioritized the features that make the chore of online faxing as hassle-free as possible. These include:.
For this update, we researched 11 online fax services and tested seven of them based on the above criteria. We previously recommended HelloFax for professional faxing because of its cloud-storage integration and its competitive pricing for both sending and receiving faxes.
After our latest round of testing, we recommend it as the best option for anyone who needs to send a fax for free or for a low, one-time fee. This service is more reliable and sent higher-quality faxes than our previous top pick for free faxing, FaxZero. With HelloFax, you can securely send up to five pages for free just by signing up. And your account offers you convenient features, such as quickly faxing to previously entered fax numbers, if you have to send a fax more than once in your lifetime.
The price is just right for people who need to send a fax only occasionally. In addition to the five free fax pages you get to send when you sign up, you can get up to 20 more to send by doing things like sharing the HelloFax website on Facebook or Twitter five free pages each or referring others to the service five free pages for each person who signs up.
In addition to giving you the ability to receive faxes, a paid plan gives you access to more-advanced features, like extra account users up to four more , the option to send faxes by email, and multi-recipient faxing. The cover-page option is minimal—it includes only the to, from, and message fields in one basic design—but it does the job. In all of our tests, the faxes sent with HelloFax were crisp, with excellent contrast, regardless of file type.
Even small, 6-point text was easy to read. Overall, the fax quality with HelloFax was better than that of all the other services we tested, except for mFax. One standout feature that HelloFax offers for both free faxing and paid plans is integrated fax signing. If you upload a PDF to fax, you can easily add a digital signature, which is often required for business transactions or for signing agreements like loan documents.
All 15 faxes that we sent or received with HelloFax went through smoothly, but they took a minute or two longer to transmit than with some of the other fax services. If you run into a problem with HelloFax and with any kind of communications technology, glitches are bound to happen , its customer service might frustrate you. We read a couple of similar complaints from HelloFax customers in a few forums.
But if you have a mission-critical fax to send, consider our other pick, SRFax , because it offers phone support, and it responded to our emailed service request within an hour, rather than days. SRFax is the best online fax service for professionals and anyone else who needs to send and receive faxes on a regular basis. It has the lowest-priced subscription plan of the fax services we reviewed, and it has the best prices on a per-page basis for high-volume faxing sending or receiving over pages a month.
If you need a fax number, and you often send or receive faxes, we think SRFax is the service for the job. However, for most of its subscription plans, it does offer a generous, day free trial, during which time you can send and receive faxes willy-nilly before being charged.
For regular but low-volume faxing needs, this is a great option. If you send and receive a high volume of faxes, SRFax offers excellent per-page value. SRFax was as reliable in our tests as HelloFax, sending and receiving faxes without a glitch, but the quality was just a bit grainier. The results were still plenty legible with SRFax, but it might be something to consider if you have to send a fax with teeny-tiny fine print.
The only feature we wish SRFax included, to match that of other fax services, is the ability to send a file from a cloud-storage service like Dropbox or Google Drive.
Hands-down, mFax sent the highest-quality faxes in our testing. Most of the fax services we tested struggled with the graphics-intensive PDF file we faxed—likely because they were trying to optimize or compress the file for faxing.
But mFax sent the PDF fax without any additional noise or quality degradation. The page IRS PDF file we faxed from mFax looked identical to the original, while the faxes from other services were of slightly lower quality.
Aside from lacking two-factor authentication for account security, mFax checks all the boxes for a great online fax service. This app can Access your Internet connection Access your Internet connection and act as a server.
Access your home or work networks Use your contacts. Permissions info. Installation Get this app while signed in to your Microsoft account and install on up to ten Windows 10 devices. Accessibility The product developer believes this product meets accessibility requirements, making it easier for everyone to use.
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